top of page

What We Do

Empower AI uses innovative technologies and their specialized platform to support federal missions and empower agency personnel to solve unique government challenges​.

News Releases

October 22, 2019

Empower AI (formerly NCI) Awarded Joint Service Provider Contract with the Department of Defense

Company will leverage its AI framework to transform IT support services

Empower AI (formerly NCI) Awarded Joint Service Provider Contract with the Department of Defense

RESTON, Va., October 22, 2019 Empower AI (formerly NCI), a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, today announced it has been awarded a four-year prime contract from the Washington Headquarters Services (WHS) to provide information technology support to the Defense Information Systems Agency’s Joint Service Provider (JSP). The award has a total contract value of $269.9 million, if all options are exercised, making it the largest award in the past 10 years for Empower AI.


Under the JSP Information Technology Support Services – Service Delivery (ITSS-SD) contract, Empower AI will implement the latest technologies as well as industry best practices to simplify operations, improve efficiencies and help JSP manage the Department of Defense enterprise IT infrastructure. The company will perform work at various locations within the National Capital Region, including the Pentagon, WHS’ Mark Center and Crystal City, Virginia.


“NCI is proud to support this critical mission and we look forward to delivering on our commitment of people first to meet JSP’s vision to Enable. Every. Mission.,” said Paul A. Dillahay, president and CEO of Empower AI (formerly NCI). “We will implement new and innovative technologies, including our NCI Shai framework, to reduce administrative burden, automate repetitive tasks and share knowledge across the enterprise that will enable our team to deliver unparalleled support to JSP customers.


“Our team now has digital teammates working for them—and JSP will benefit from one of the first federal AI-enabled service desk capabilities,” added Dillahay. “Our team of highly-trained and motivated professional personnel, combined with AI-powered tools, will shift employees’ time and efforts from low-value to high-value work, allowing the JSP organization to focus on solving the most pressing, mission‑critical challenges they face.”

More Resources

Revolutionizing Healthcare Analysis: AI Transforms Medical Record Processing

Featured

May 27, 2025

Federal healthcare systems are drowning in documentation, with individual cases often spanning tens of thousands of pages that analysts must manually review to extract critical information. In his latest whitepaper, David Zimmerman, Director of AI Engineering at Empower AI, reveals how artificial intelligence is revolutionizing this time-consuming process. Zimmerman demonstrates how AI-powered analysis tools are already delivering remarkable efficiency gains while maintaining the precision and accuracy that healthcare decisions demand.

Revolutionizing Healthcare Analysis: AI Transforms Medical Record Processing

AI Engineer Himaja Ginkala Shows How RAG Technology is Revolutionizing Federal Information Access

Featured

May 27, 2025

In her comprehensive analysis for GovLoop, Empower AI's ML Engineer Himaja Ginkala explores how Retrieval-Augmented Generation (RAG) is transforming the way federal agencies handle complex information challenges. Ginkala details how government professionals are moving beyond slow, manual document searches to leverage AI systems that combine large language models with intelligent retrieval capabilities. This powerful approach enables agencies to get instant, accurate answers from vast documentation systems while maintaining the citation transparency and traceability that mission-critical environments demand.

AI Engineer Himaja Ginkala Shows How RAG Technology is Revolutionizing Federal Information Access

AI in the Federal Government Infographic

Featured

May 1, 2025

Federal agencies have made great progress in embracing artificial intelligence (AI) to fulfill their core missions of national security and citizen service. As AI redefines how work gets done and helps users push past boundaries to achieve extraordinary results, agencies will have a leading role in fostering responsible growth of the technology. Click below to download a snapshot about AI in federal agencies and how Empower AI supports it.

AI in the Federal Government Infographic

bottom of page