What We Do
Empower AI uses innovative technologies and their specialized platform to support federal missions and empower agency personnel to solve unique government challenges.
Overview
Better and Faster Solutions, As Expected
Whether your agency serves thousands of internal users or tens of millions of citizens, they all want fast issue resolution. Our strategic and technical IT Service Management (ITSM) solutions allow your agency to meet and exceed that expectation.
We help agencies:
Build a mission-aligned service portfolio
Design and operate omni-channel service delivery
Monitor and improve performance
Backed by decades of experience, our ITSM methodology is grounded in continuous improvement and leverages ITIL, CMMI, Agile, Lean, and DevSecOps best practices.
What Sets Us Apart
Our Proven, Differentiated Approach
Key Services
& Capabilities
Process optimization
Service Design
Service Portfolio Management
Service Desk
Customer Experience Management
Continuous Improvement
Key Services & Capabilities
Program Highlights
Videos
What We Offer
Relevant News
Resources
Featured
Feb 1, 2023
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AI in DoD Requires Security, Education, and ATO
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Oct 28, 2022
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Artificial Intelligence Is Critical to Accelerated Decision Making
Featured
Sep 19, 2022
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Artificial Intelligence in Government is About People, Not Programming
Featured
Jan 14, 2021
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Empower AI (formerly NCI) Wins $807M GSA DIGIT Task Order
Featured
Aug 12, 2020
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Empower AI (formerly NCI) Receives CMMI Level 3 Appraisal for Development and Services
Featured
Oct 22, 2019
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Empower AI (formerly NCI) Awarded Joint Service Provider Contract with the Department of Defense