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What We Do

Empower AI uses innovative technologies and their specialized platform to support federal missions and empower agency personnel to solve unique government challenges​.

ADDITIONAL FEATURES

Robert Shook - Army Counterintelligence and Technical Security Specialist

From Army counterintelligence to technical security specialist, Robert Shook has made service his...

Katrina Whitenack - Army Combat Medic and Medical Reviewer

After 5 years in the Army, Katrina Whitenack turned her experience as a Combat Medic into a succe...

Judith Buford - Naval Reservist and Medical Reviewer

Judith Buford uses her experience in organization and time management from her time as a Naval Re...

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Robert Shook - Army Counterintelligence and Technical Security Specialist

What inspired you to join the military?

I was raised in a patriotic family by God-fearing parents who encouraged us to live a life of service. Our family was large, and my father, a career firefighter, brought in enough money for our daily needs but not enough to put us through college. I worked full-time while attending college, and after five years of schooling with credits for three academic years, some Vietnam vets at my summer job convinced me to consider the military. The recruiters discussed options based on my testing, and in July of 1979, I joined the Army, attended basic in SC, and then went to the Intelligence School at Ft Huachuca, AZ.


What was your role during your time of service?

I was an Army Counterintelligence Special Agent my whole career (25 years) with specialized training in security technologies. CI Agents were trained and appointed to conduct CI investigations and operations supporting the Army, the DoD, and, in my case, NATO and other allies. The authority and jurisdiction for Army CI Special Agents includes investigating national security crimes using special investigative procedures, conducting counterintelligence operations, conducting both surveillance and counter-surveillance activities, and supporting counter-terrorism operations as authorized by Executive Order 12333 and applicable regulations.


What are some key achievements from your time in the service?

I was selected for and attended Technical Surveillance Countermeasures (TSCM) training before my third year in the Army was finished, which set the path of my career. In 1995, I was assigned to the Land Information Warfare Activity (LIWA) at Ft Belvoir. LIWA was a newly created unit with a mission to develop intelligence support to the emerging information warfare and cyber threats across the DoD; LIWA is now the 1st Information Operations Command (Land), with an ever-expanding cyber and information operations mission.


My next assignment sent me back to Belgium for my third tour supporting the Supreme Headquarters Allied Powers Europe (SHAPE). In August 2001, I was deployed to Skopje, Macedonia, to conduct CI liaison with the Macedonian military and the UN mission in support of the reconstruction of Kosovo. While in Skopje, the 9/11 attacks occurred, and our liaison efforts produced valuable counter-terrorism support to the NATO forces and the US embassy. My final assignment was as the Army TSCM PM, providing oversight and managerial support to all Army TSCM assets worldwide.


Why is it important that we celebrate Veterans Day as a nation?

In the US, Veterans Day is a time to remember and honor the service and sacrifices veterans have made throughout history to protect the United States, particularly in times of war. To quote President Ronald Reagan (1983), “Veterans know better than anyone else the price of freedom, for they’ve suffered the scars of war. We can offer them no better tribute than to protect what they have won for us.”


How do you recognize Veterans Day and Military Family Appreciation Month?

My wife, also a veteran, and I will often meet with friends from our many assignments to share time and comradery with them. This year, however, we are focused on my wife’s family, who have served in an active duty position or as a federal employee in the DoD.


What is your role at Empower AI?

Our team supports the US Capitol Police Special Security Bureau. Specifically, I am on the team providing technical security, technical countermeasures, and counterintelligence expertise to the mission of the USCP.


How do you use the skills you learned in the military today?

The foundation of all my security, technologies, and investigations expertise is based on my Army career.

Katrina Whitenack - Army Combat Medic and Medical Reviewer

What inspired you to join the military?

I wanted to be there for my country. That may sound corny, but I felt that it was more important to give to my country and not just take what so many soldiers died to give me. Freedom comes at a cost, and I wanted to do what I could to pave a future for my children and grandchildren.


What was your role during your time of service?

I spent five years and seven months in the U.S. Army as a Combat Medic. I spent most of my time in the service working in the Emergency Department at Tripler Army Medical Center. While my primary duty was in the ED, I also made ambulance runs and, on occasion, special assignments.


What are some key achievements from your time in the service?

During a Presidential visit to Hawaii, I was asked to be part of the motorcade to ensure the safety of President Clinton. I also worked triage for a mass casualty involving a local high school.


My proudest moment was when a patient was dying, and he had a Do Not Resuscitate order. All staff was busy, and my shift was over. His family had not yet arrived. I stayed well past my shift and held his hand, talking to him and even singing softly to him. I did not want him to pass away alone. After a few hours, he slowly drifted away, and his hand dropped from mine.


Why is it important that we celebrate Veterans Day as a nation?

Everyone in this nation needs to celebrate and remember all of the men and women who sacrificed so much for hundreds of years so that we can be free.


How do you recognize Veterans Day and Military Family Appreciation Month?

Our family has several Veterans and active-duty Military members, and even though we cannot all get together, we reflect on all they did for our family and how important it is to make them proud.


What is your role at Empower AI?

At Empower AI, I am an RN Medical Reviewer. My duties include reviewing and making decisions on Medicare claims while working with a great team to ensure accuracy and understanding of the processes.


How do you use the skills you learned in the military today?

In the Army, getting up and ready for duty early was important and I still start my day early. My career hinges on reliability, punctuality, accuracy, and organization. These are skills my mother taught me at a young age, but the application of these skills was part of my military life.

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