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What We Do

Empower AI uses innovative technologies and their specialized platform to support federal missions and empower agency personnel to solve unique government challenges​.

ADDITIONAL FEATURES

Henry Moran - U.S. Army Veteran and Technical Recruiter

Sergeant First Class Moran says the Army was his family for 17 years, and now he feels the same way at Empower AI.

Ted Jennings - U.S. Army Veteran and Program Manager

During a 30-year career in the U.S. Army, Empower AI's Ted Jennings has just about done it all.

Michael Quevedo - Army Staff Sergeant and Facility Security Officer

Michael Quevedo is a protector- it's in his blood. He draws on these skills in his role as a Facility Security and Insider Threat Officer.

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Henry Moran - U.S. Army Veteran and Technical Recruiter

Empower AI’s Henry Moran remembers the day like it was yesterday. He was a senior in high school when his mom asked him to go pick up some lunch at a new restaurant one Saturday afternoon. While looking for the restaurant, he got a little lost in the New Jersey neighborhood and stopped into a nearby Army recruiter’s office for directions.


But the direction he received that day from the recruiter was a lot more than he bargained for.


“I signed up on the spot,” said Moran, who ironically, wound up serving 17 years in the Army, finishing his service as a recruiter.


At the time, Moran, who is now a senior recruiter for Empower AI, already had plans to attend St. John’s University later that fall. But the brief conversation with the Army recruiter that early summer afternoon made him think differently about his future.


“It was a casual conversation, but I trusted him,” Moran said of the recruiter. “We just talked, and he listened. And eventually when I became a recruiter, that’s exactly what I did, and I still do today. Talk and listen.”


But Moran noted that he almost didn’t make it to boot camp at all later that summer. While working on a summer job for the city, he contracted a horrible case of poison ivy on his legs, which required significant medical care, and he even had to walk with a cane.


“I told my recruiter what happened, and he was like, ‘Sorry that happened, but you better figure it out,’” Moran said. “I definitely wasn’t 100 percent when I went to boot camp, but I made it through.”


Indeed, Moran made it through boot camp in the scorching heat of Fort Jackson, S.C., and went on to serve his next 10 years in Hawaii, first at Schofield Barracks Army Base in Oahu, and then at nearby Wheeler Army Airfield. His job that first decade was in Human Resources, but he also deployed three times to Iraq during that period, one year for each tour.


During his time in Iraq, he was thankful he didn’t have to go “outside the wire” very often, but while stationed near Sadam Hussein’s hometown of Tikrit in 2006, he’ll never forget the heavy bombings that came the day after Hussein was executed.


“It was intense,” he said. “We got bombed and bombed that day, and the ground shook constantly.”


Recruiting the Next Generation

During his last tour in Iraq, he got a letter from the Army that said he was going back to the states to be trained as an Army recruiter in Alabama, which at first, wasn’t something he wanted to do. He had already worked out his next assignment to return to Hawaii.

“It was obviously a big change, but it worked out great,” he said, adding that he stayed in Dothan, Ala., for four years, where as a recruiter, he was a welcomed member of the community.


“I enjoyed it so much – I really enjoyed those kids,” he said. “I could go to any high school or college in the area, and I could always tell who needed help. Families trusted me with their kids.”


Moran ended his Army career in Sterling, Va., where he had risen to the rank of E7 (Sergeant, First Class) and oversaw the office, which included all the Loudoun County high schools and colleges. He left the Army in 2017 and joined Empower AI a few months later. He still has that sense of mission and tackles it the same way each day.


“The Army was my family for 17 years, and now at Empower AI, I feel the same way,” he said. He added that he stays in contact with almost every recruit he helped enlist.


Today, Moran has more time to focus more on family, which is the most important thing to him. He has two daughters, one of whom is only 8 years old, but despite her young age, she’s already a top 5 golfer in the state of Ohio, where he lives today.


“She’s amazing, and everyone is in awe of her ability,” Moran said proudly, adding that he was caddying for her when she got her first eagle. “She was so stoked. It was a par 4 and she drove the green. She talked about it for weeks.”


Moran also finds time for his own hobby – bowling. He made the Army team twice during his time of service, and today, he boasts an average of 208.


On Veterans Day, he doesn’t have plans to get a free meal or get any special deals as a Veteran. But he definitely will reach out to his lifelong friends from his time of service and share some memories.


“We all deserve more than a free meal, but I don’t do any of that,” he said. “I know in my heart what I did, and how I did it. I will always have those experiences.”

Kim Turner - Medical Review Nurse

What inspired you to get involved in nursing?

My inspiration to be a nurse was a result to know more about people and what affects them and if I can be of any help to them. I can help save a life or help bring a new one into the world. I can care for patients as they recover from illness, assist families through some of the most difficult times in their lives, or I can work behind the scenes, to ensure that a patient’s rights to proper and affordable healthcare coverage are protected.


In your role at Empower AI, how do you use the skills you learned as a nurse?

In my role at Empower AI as a Medical Reviewer III, I rely on and utilize my years of clinical knowledge and my clinical skills to monitor health care documents to ensure compliance with applicable policies and procedures, checking medical records for appropriate criteria, and to collaborate with the other nurses on the medical review team to ensure all information is accurate. Medical review is necessary to help minimize the cost of hospitalizations or other treatments while still ensuring a high level of patient care.


During your career, what are some specific challenges or obstacles you have faced along the way, and how did you overcome them?

During my career, I have met challenges related to employee motivation. Keeping the lines of communication open is critical to motivation as well as acts of showing appreciation. Next, I have encountered concerns about technology and innovation. The key to overcoming this challenge is seeking and completing training on your own such as enrolling in a technology and/or software training class at a local technical school. Lastly, during my career, I have faced worries about job security and career growth. To overcome this, I seek training opportunities in areas that offer new career growth while ensuring that I keep up to date on new medical procedures and I also strive to keep my review skills current to the ever-changing healthcare policies and rules.


Based on your training, what are some of the key achievements or milestones in your career that you are proud of?

Based on my training, my key achievements in my career include 1) being promoted to the Assistant Nurse Manager role less than 3 years after completing my training as a Registered Nurse, 2) being a results-oriented and self-motivated clinical reviewer, applying my 20+ years of extensive experience in the medical review of medical records and claims management along with being a seasoned collaborator on the team, and 3) I am proud of my proven ability to train and lead teams.


With service to the country and our communities in mind, what advice do you have for others who share that commitment of serving others?

Community service and the commitment to serving others helps connect us to the community. It teaches us how significant it is to help the ones in need, the ones who are less fortunate than us. The commitment to serve others lies in the fact that it connects us to the community by improving it and making it a better place for all of us to live in. Helping others improves social support, encourages us to lead a more physically active lifestyle, distracts us from our own problems, allows us to engage in a meaningful activity and improves our self-esteem and competence.


What motivates you to continue pushing boundaries and striving for excellence in your work?

Success is what motivates me to do a good job, pushing boundaries, and striving for excellence in my work. Knowing the fact that my hard work will help me achieve greater professional success is what keeps me going. I feel that aligning the company’s vision and values with my own is one way to achieve that.


In your view, why is it important that we celebrate Nurses Week?

Nurses Week is a celebration to show appreciation for essential workers and to recognize the nursing profession’s vital and unique contributions to health care and society at large. Nurses Week gives the public and the health care industry an opportunity to acknowledge and celebrate the work and careers of nurses in ALL areas of the nursing profession.


Is there anything else you would like us to know about you or your work?

I enjoy spending time with family and friends, traveling to the South Carolina beaches, and helping with local community groups such as Habitat for Humanity, Harvest Hope Food Pantry, and local fund raisers.

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