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What We Do

Empower AI uses innovative technologies and their specialized platform to support federal missions and empower agency personnel to solve unique government challenges​.

ADDITIONAL FEATURES

Robert Shook - Army Counterintelligence and Technical Security Specialist

From Army counterintelligence to technical security specialist, Robert Shook has made service his...

Katrina Whitenack - Army Combat Medic and Medical Reviewer

After 5 years in the Army, Katrina Whitenack turned her experience as a Combat Medic into a succe...

Judith Buford - Naval Reservist and Medical Reviewer

Judith Buford uses her experience in organization and time management from her time as a Naval Re...

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Robert Shook - Army Counterintelligence and Technical Security Specialist

What inspired you to join the military?

I was raised in a patriotic family by God-fearing parents who encouraged us to live a life of service. Our family was large, and my father, a career firefighter, brought in enough money for our daily needs but not enough to put us through college. I worked full-time while attending college, and after five years of schooling with credits for three academic years, some Vietnam vets at my summer job convinced me to consider the military. The recruiters discussed options based on my testing, and in July of 1979, I joined the Army, attended basic in SC, and then went to the Intelligence School at Ft Huachuca, AZ.


What was your role during your time of service?

I was an Army Counterintelligence Special Agent my whole career (25 years) with specialized training in security technologies. CI Agents were trained and appointed to conduct CI investigations and operations supporting the Army, the DoD, and, in my case, NATO and other allies. The authority and jurisdiction for Army CI Special Agents includes investigating national security crimes using special investigative procedures, conducting counterintelligence operations, conducting both surveillance and counter-surveillance activities, and supporting counter-terrorism operations as authorized by Executive Order 12333 and applicable regulations.


What are some key achievements from your time in the service?

I was selected for and attended Technical Surveillance Countermeasures (TSCM) training before my third year in the Army was finished, which set the path of my career. In 1995, I was assigned to the Land Information Warfare Activity (LIWA) at Ft Belvoir. LIWA was a newly created unit with a mission to develop intelligence support to the emerging information warfare and cyber threats across the DoD; LIWA is now the 1st Information Operations Command (Land), with an ever-expanding cyber and information operations mission.


My next assignment sent me back to Belgium for my third tour supporting the Supreme Headquarters Allied Powers Europe (SHAPE). In August 2001, I was deployed to Skopje, Macedonia, to conduct CI liaison with the Macedonian military and the UN mission in support of the reconstruction of Kosovo. While in Skopje, the 9/11 attacks occurred, and our liaison efforts produced valuable counter-terrorism support to the NATO forces and the US embassy. My final assignment was as the Army TSCM PM, providing oversight and managerial support to all Army TSCM assets worldwide.


Why is it important that we celebrate Veterans Day as a nation?

In the US, Veterans Day is a time to remember and honor the service and sacrifices veterans have made throughout history to protect the United States, particularly in times of war. To quote President Ronald Reagan (1983), “Veterans know better than anyone else the price of freedom, for they’ve suffered the scars of war. We can offer them no better tribute than to protect what they have won for us.”


How do you recognize Veterans Day and Military Family Appreciation Month?

My wife, also a veteran, and I will often meet with friends from our many assignments to share time and comradery with them. This year, however, we are focused on my wife’s family, who have served in an active duty position or as a federal employee in the DoD.


What is your role at Empower AI?

Our team supports the US Capitol Police Special Security Bureau. Specifically, I am on the team providing technical security, technical countermeasures, and counterintelligence expertise to the mission of the USCP.


How do you use the skills you learned in the military today?

The foundation of all my security, technologies, and investigations expertise is based on my Army career.

Debra Blessing - Army Veteran and CMS CERT Operations Director

Army veteran Debra Blessing remembers her proudest moment of service: when her son said that he wanted to serve.


“He went into the water,” Blessing said with a chuckle. “Enlisted in the Navy, worked as a sonar technician on nuclear subs. It was a special moment, knowing that my husband and I inspired him to serve his country.”


Blessing’s husband also served in the Army, which is how they met. They were both stationed in Jackson, S.C. They later served in multiple Army locations, including Fort Gordon, Ga., and almost three years in Germany. They also served in Arizona’s Fort Huachuca before later relocating to southern Illinois.


Blessing remembers her decision to join the Army with fondness. “I graduated high school in a little town in Wyoming, and I was not overly interested in college,” she said. “I remember wanting to see more of the world, and the Army has definitely helped with that.”


Blessing was stationed in Germany, but not at an Army base. “It was …. a different experience,” she said, hesitant. “We were on a remote site, in a little German town. We were doing radio communications, related to national security.” She stopped, chuckled. “Sorry, can’t talk about it. But trust me, it was very different from my little town in Wyoming.”


Blessing remembers the time after service as a big change. “After our time with military service, we moved to Illinois, and I got a degree, and a job in a medical office,” she said. “One thing I would have done differently – the Army offered so many opportunities to learn different skills, and I wish I would have taken them up on that. I could have learned many new trades, but I didn’t.”


But with her newly acquired knowledge in medical offices, she ended up working on a contract related to Medicare, and she found it very enjoyable. “It dealt with physician claims, and I worked there for 20 years, while my husband was at National Guard,” she said.


When her husband retired from Guard duty, Blessing was hired by a company that had Empower AI’s current CERT contract with the Centers for Medicare and Medicaid Services. That company was acquired by Empower AI and she was happy to stay connected to CERT: “I loved the work, and I continue to love the work. It is very fulfilling,” Blessing explained.


Thinking back to her time in the Army, she said, “I learned a lot about leadership, partnership, and patience. You can’t push a mountain halfway for the mountain to move. It doesn’t happen on your time, but on the time that is pre-determined, and understanding that helps to work through each day, and each project.”


For Blessing, “Celebrating Military Families Appreciation Month is important, because it recognizes and honors the unique sacrifices and challenges that military families have. It’s a common thread so many families share, and it’s important to recognize the sacrifice that millions of Americans make so that our country is safe, and our freedoms are intact.”

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