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The U.S. Federal Communications Commission (FCC) is an independent agency of the United States Government established by the Communications Act of 1934 and is charged with regulating non-Governmental interstate and international communications by wire, radio, television, satellite, and cable. The FCC’s jurisdiction covers the 50 states, the District of Columbia, and U.S. possessions.
The FCC Chief Information Officer (CIO) is responsible for the IT programs, systems, and services (e.g., applications) and is the senior IT advisor to the Chairman, Commissioners, and Managing Director. Under leadership of the CIO, the FCC Information Technology Center (ITC) is responsible for the IT and telecommunications infrastructure and related systems to support the mission of the FCC’s Bureaus and Offices. In support of the CIO, FCC ITC will implement and deploy IT systems and services (e.g., applications) that support core mission capabilities of the Bureaus and Offices. This includes modifying or enhancing existing IT systems and services, moving existing systems and services to a cloud environment, or creating new IT systems and services on modernized platforms. These IT efforts generate the need for the Application Development Support Services collectively outlined in this PWS to ensure the efficient and effective delivery of requisite capabilities.
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The Federal Communications Commission (FCC) has awarded $203.6 million in an indefinite-delivery, indefinite quantity Application Development Support Services Contract (ADSS) as part of the agency’s IT modernization effort.
Under this contract, Empower AI will develop and provide Program Management, Software and Application Development (both Agile and Extreme Programming), Application Architecture Support, Business Process Re-Engineering, and Cybersecurity Coordination. This work will afford the FCC with an opportunity to provide ADSS for its existing, modernized, and new systems while improving the FCC’s Stakeholders ability to meet its business requirements and provide a tighter coordination of service delivery.
About Empower AI
For more than 30 years, Empower AI has been a leading provider of digital transformation solutions and services to U.S. government agencies. With its Empower Platform®, Empower AI is at the forefront of implementing artificial intelligence (AI) solutions to solve the government’s most complex mission challenges. Headquartered in Reston, Va., Empower AI is accelerating public sector AI adoption to create a government workforce that is exponentially more creative and productive. For more information, visit www.empower.ai.
The FCC’s CIO requires procurement of non-personal, commercial services to support the FCC IT enterprise. There is no initiative to in-source these services. The scope of the IDIQ includes the following services:
Program and Project Management Support
Software and Application Development and Documentation Support
Extreme Programming (XP) Support
The objective is to award a performance-based multiple award IDIQ to provide Application Development Support Services for existing, modernized, and/or new systems. This shall include:
Improving the FCC stakeholders’ experience meeting business requirements.
Providing a tight coordination of service delivery with other FCC ITC Contractors.
Contract Holder: Empower AI.
Contract Number: 273FCC22D0008
Contract Type: Multiple Award Indefinite Delivery/Indefinite Quality (IDIQ)
Ceiling: $203,555,000 total estimated ceiling value
Ordering Period: May 12, 2022, through May 11, 2027
Contract Type: Firm-Fixed Price or Labor Hour
Unique Entity ID (UEI): HC6QJAM2F4E3
Business Size: Large
CAGE Code: (0MX49)
QUALITY ASSURANCE PROGRAM
Empower AI’s quality assurance program is largely based on practices conducted under our ISO* 9001:2015 Quality Management System certification:
Quality policy and objectives
Employee competence and training
Requirements review and analysis
Design and development of customer solutions
Through implementation of ISO 9001 practices, and our Quality Policy and Quality Objectives, Empower AI personnel focus on customer satisfaction, fulfillment of customer requirements, and continuous improvement.
Empower AI Quality Policy
Empower AI is committed to ensuring customer satisfaction and to meeting all requirements contained in our contracts as well as any requirements that are integral to the nature and scope of the work. In addition, Empower AI is dedicated to continually improving our quality management system which provides the framework and the structure for ensuring the quality of the work we do and the services we provide.
Measurable objectives and targets are set for projects, including ~100% on-time deliverables, achievement of all key performance targets, and high customer satisfaction.
*International Standard Organization
Our FCC ADSS team is comprised of highly qualified and certified professionals, managed by top-notch senior program managers. Our team provides expert communication with our clients and has proven capabilities to solve complex solutions on time and within budget. Our Empower AI team has outstanding small business partners. We understand the needs of the small business community, the impact they have on the American economy, and the value they bring to our government.
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