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What We Do

Empower AI uses innovative technologies and their specialized platform to support federal missions and empower agency personnel to solve unique government challenges​.

DHS EAGLE II (inactive)

NCI has been awarded a prime contract on the Department of Homeland  Security (DHS) Enterprise Acquisition Gateway for Leading Edge Solutions  II (EAGLE II) vehicle. NCI was selected for this multi-billion dollar  indefinite delivery, indefinite-quantity (IDIQ) contract in the  Functional Category 1 (FC1)—Service Delivery in the Unrestricted track  as a large business. The EAGLE II contract has a base period of five  years with a single two-year option period. The FC1 portion of the  contract includes a full range of services and products for developing,  implementing and maintaining technology to support DHS’ mission and  critical business functions. It includes broad-based IT support services  to DHS and its component organizations, including systems design,  development, implementation and integration; software design and  development; and operations and maintenance.

Contract Information

Keith Blake
Program Manager
p 703-707-6900 | Ext. 10056

Sue Dobyns
Contracts Manager
p 703-707-6780

Points of Contact


DHS EAGLE II is a multiple award, Indefinite Delivery Indefinite Quantity (IDIQ) contract with a 5 Year period of performance and a wide array of functional areas. The contract, broken up into three functional categories, is available for multiple agencies but is primarily utilized by the Department of Homeland Security. Empower AI is a prime holder under Functional Category 1, which includes system design and integration, software design and development as well as operations and maintenance.

Key Features of the Contract

  • Access to all of DHS Agencies and Programs

  • HQ Centered Professional Support Services

  • Multiple Contract Types, no undefined orders

Empower AI Functional Category 1 Details

  • System Design, Development, Implementation and Integration: concept development, planning, systems design and development, integration, implementation, deployment, connectivity, wiring and cabling

  • Software Design and Development: concept development, planning, requirements definition and analysis, SW design and development, coding and testing, production, deployment, implementation, integration and SW application maintenance

  • Operations and Maintenance: help desk and field support services (e.g., Desk-side support and LAN administration), network and security operations, collaboration services (e.g., email, voice, video services, wiring and cable), full range of O&M solutions, from maintaining and upgrading individual pieces of hardware and software to full managed service solutions

About Empower AI

For more than 30 years, Empower AI has been a leading provider of digital transformation solutions and services to U.S. government agencies. With its Empower Platform®, Empower AI is at the forefront of implementing artificial intelligence (AI) solutions to solve the government’s most complex mission challenges. Headquartered in Reston, Va., Empower AI is accelerating public sector AI adoption to create a government workforce that is exponentially more creative and productive. For more information, visit

Contract Information

DHS EAGLE II Basic Contract
Empower AI DHS EAGLE II Contract #: HSHQDC-13-D-E2104
Empower AI DUNS#: 62-086-4504
Payment Terms: Prompt Pay
Business Size: Large
CAGE Code: 0MX49
Empower AI is registered in the Central Contractor Registration (CCR) System, and our company information can be obtained by searching under our CAGE Code (0MX49).
Rate and LCATs to be utilized: Labor Categories and rates are identified at the Order level
SMART Order Contract: # HSHQDC-13-D-E2104
Task Orders: Please consult the DHS site for a current listing of EAGLE task orders awarded.


Contract / Project: Contract Number: HSHQDC-07-X-00744DHS,
Homeland Security Acquisition Institute (HSAI)

POP: October 2007 – September 2014

Customer: Acquisition Training Program Manager
Office of the Chief Procurement Officer
U. S. Department of Homeland Security

Project Description: The Department of Homeland Security (DHS) was established in 2002 with the mission to provide a unified core for a network of organizations to work together to secure our nation. The DHS acquisition workforce is comprised of individuals responsible for procuring and acquiring systems (major programs/investments), products and services to support the Department’s missions. These individuals are assigned to functional positions, such as contracting, purchasing, program management, systems engineering, test and evaluation, logistics and budgeting. Empower AI supported DHS for eight years, facilitating the establishment of the DHS training program for the DHS acquisition workforce.

Contract / Project: Automated Commercial System (ACS) and Automated Commercial Environment (ACE) O&M

POP: Current: April 2015 – November 2015 (sub)
Previous: 2005 – March 2015 (sub)
Previous: 1994 – 2004 (prime)

Customer: U.S. Customs and Border Protection (CBP)

Project Description: Under multiple contract vehicles since 1996 (initially as a prime and currently as a subcontractor to IBM), Empower AI has provided development, operations, and maintenance services to the U.S. Customs & Border Protection (CBP), Department of Homeland Security’s largest and most complex component. We support CBP’s Cargo Systems Program Office (CSPO) with designing, developing, programming, testing, implementing and maintaining numerous automated data processing systems that assist CBP in accomplishing its mission. Empower AI works hand-in-hand with CBP to solve their business needs through application development, integration of tools and improved workflow and business processes. We regularly respond to legislative mandates and are directly involved with statutory regulation to collect revenue and enforce rules that promote legitimate trade. Our teams have been tightly integrated into the government infrastructure ─ at times with a government team lead directing our development teams and at other times with Empower AI team leads reporting directly to a COTR.

Quality Assurance


Empower AI’s quality assurance program is largely based on practices conducted under our ISO* 9001:2015 Quality Management System certification:

  • Customer focus

  • Risk Management

  • Quality policy and objectives

  • Employee competence and training

  • Requirements review and analysis

  • Design and development of customer solutions

  • Internal audits

  • Continuous improvement

Through implementation of ISO 9001 practices, and our Quality Policy and Quality Objectives, Empower AI personnel focus on customer satisfaction, fulfillment of customer requirements, and continuous improvement.

Empower AI Quality Policy

Empower AI is committed to ensuring customer satisfaction and to meeting all requirements contained in our contracts as well as any requirements that are integral to the nature and scope of the work. In addition, Empower AI is dedicated to continually improving our quality management system which provides the framework and the structure for ensuring the quality of the work we do and the services we provide.

Quality Objectives
Measurable objectives and targets are set for projects, including ~100% on-time deliverables, achievement of all key performance targets, and high customer satisfaction.

*International Standard Organization

Our Team

Empower AI’s award winning EAGLE II team is composed of both large and small business partners that are able to meet your requirements and needs. This team includes qualified and certified engineers, as well as strong program management to allow for smooth communication and complex solutions in proper time. Empower AI understands the needs of the small business community, the impact they have on the American economy and the value they bring to our government. Below is a list of some of our teammates with links to their corporate websites for additional information.

About Empower AI

Empower AI, an industry leader in IT solutions, systems engineering and information systems engineering (ISE), provides full-scale information systems support to numerous DoD clients. Empower AI is experienced in network, systems, security engineering, implementation, testing and operations. An ISO 9001-certified company, Empower AI’s successful program/project management includes managing large industry teams using our in-place, automated, collaborative Task Order/Delivery Order management and Systems Engineering Process management tools.

ASRC- ASRC MS specializes in managing highly complex contracts in demanding environments. They provide proven solutions and services to a variety of Federal customers. Washington Technology magazine has recognized significant and calculated growth by selecting them to the “Washington Technology Fast 50” for 2008 and 2009. They were selected as the NASA Shared Services Center Small Business Subcontractor of the Year for 2009 and were nominated for NASA’s 2009 Small Business Subcontractor of the Year. They have been recognized as a Top 20 Provider of Certified Project Management Professional (PMP) Training by the Project Management Institute (PMI) for contract performance on NASA Academy of Program/Project & Engineering Leadership

BayFirst Solutions Inc.
BayFirst is an SBA certified 8(a) SDB that focuses on management and technology consulting. They have a Top Secret Facility clearance and have primary service offerings in program management, risk management, systems engineering, custom software development and providing staff support to government clients.

HMS is a certified SDVOSB. They have three core lines of business: enterprise information technology services; healthcare technology services; and technology products. HMS is one of only five IT SDVOSB companies nationwide endorsed by the Association of Service Disabled Veterans. They were one of 14 small businesses nationwide—and the only SDVOSB—to be the recipient of the DHS’s Small Business Achievement Award.

ICP Systems
ICP Systems LLC, an SDB, HUBZone and SDVOSB delivers flexible IT workforce solutions backed by subject-matter expertise. Their IT workforce solutions enable government agencies to achieve critical business objectives and better manage IT consultant spending.

LIST aspires to be the best solutions provider to the Federal Government by any measure. Their dedication and commitment to integrity, innovation and a balanced life creates a corporate culture built around, respect, honesty, and quality that is extended to its customers, employees, and community. List Innovative Solutions, Inc. is on the fourth annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies. They have been recognized as a Top 10, “2010 Best Places to Work” in the Washington DC, area by the Washington Business Journal. The “Best Places to Work Awards” recognizes local company achievements in creating a positive work environment that attracts and retains employees through a combination of employee satisfaction, working conditions and company culture.

NuWave has a reputation for technology innovation and leadership specializing in advanced Internet business applications. They offer unmatched expertise in advanced technologies, such as Java/J2EE Development, WebTop/Widget development, Cloud Computing (software as a service), SOA (AJAX, Mashups, Java Script Frameworks), Web 2.0/3.0, Enterprise Service Bus (ESB), Web Services, Enterprise Portal and Database

Ordering Guide

For information on utilizing the contract, please visit the sites at the links below:

Primary Point of Contact
Holly Donawa,
Contracting Officer
Phone: 202-447-5566

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