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What We Do

Empower AI uses innovative technologies and their specialized platform to support federal missions and empower agency personnel to solve unique government challenges​.


The Chief Information Officer—Solutions and Partners 3 (CIO-SP3) is a premier IT services contract that includes a broad array of services, including cloud computing, cyber defense, and health IT solutions. This GWAC/IDIQ is open for use by all federal departments and agencies. CIO-SP3 has a ceiling of $20 billion and expires on 4/29/2024. Empower AI is proud to be an awardee of this GWAC. We are ready to serve the federal community with innovative IT solutions and our interdisciplinary experience in health IT and informatics.

Contract Information

Keith Blake
Program Manager
p 703-707-6900 | Ext. 10056

Sue Dobyns
Contracts Manager
p 703-707-6780

Points of Contact


CIO-SP3 is a multiple-award, government-wide acquisition contract (GWAC) sponsored by the National Institutes of Health Information Technology Acquisition and Assessment Center (NITAAC). This 10-year contract allows Team Empower AI to provide IT services and solutions to both defense and civilian agencies under the following 10 task areas:

  • Task Area 1: IT Services for Biomedical Research, Health Sciences and Healthcare

  • Task Area 2: Chief Information Officer (CIO) Support

  • Task Area 3: Imaging

  • Task Area 4: Outsourcing

  • Task Area 5: IT Operations and Maintenance

  • Task Area 6: Integration Services

  • Task Area 7: Critical Infrastructure Protection and Information Assurance

  • Task Area 8: Digital Government

  • Task Area 9: Enterprise Management Systems

  • Task Area 10: Software Development

Key Features of the Contract

  • 10-year, $20 billion multiple-award GWAC

  • Available to all federal agencies for use

  • Multiple contract types, including hybrid

  • 1% contract access fee; no additional charge for value-added services

Advantages of CIO-SP3

  • Rapid Awards: CIO-SP3 plans to award some of their task orders within 30 days of proposal submission, allowing for an efficient and timely procurement process that starts customer programs on time

  • Defined Task Orders: Utilization of clearly defined task areas allows for both the customer and Empower AI to focus on tailored solutions

  • NITAAC Program Support: Free comprehensive requirements assessments within 24 hours, cradle-to-grave support from the NITAAC Customer Support Center, and easy-to-use online ordering systems are just a few of the benefits

About Empower AI

For more than 30 years, Empower AI has been a leading provider of digital transformation solutions and services to U.S. government agencies. With its Empower Platform®, Empower AI is at the forefront of implementing artificial intelligence (AI) solutions to solve the government’s most complex mission challenges. Headquartered in Reston, Va., Empower AI is accelerating public sector AI adoption to create a government workforce that is exponentially more creative and productive. For more information, visit

Contract Information

Empower AI Contract #HHSN316201200035W
Full Contract Period of Performance: 06/01/2012 to 4/29/2024
Business Size: Large
Payment Terms: Prompt Pay
Unique Entity ID (UEI): HC6QJAM2F4E3
CAGE Code: 0MX49
Rate and LCATs to be utilized:




The National Institutes of Health Information Technology Acquisition and Assessment Center (NITAAC) is an innovative agent that administers GWACs for the procurement of information technology (IT) products. NITAAC prides itself on the use of CIO-SP3, a new GWAC that can be used to fulfill critical IT requirements. CIO-SP3 takes a new and flexible approach to contracting in an effort to accommodate traditional and hybrid contract types that cover a wide spectrum of IT requirements. NITAAC carries on the National Institutes of Health Information (NIH) goals of providing high-end medical IT solutions and programs that will revolutionize the medical field.

NIH’s creation of NITAAC has helped with both iterations of the CIOSP contract and will continue to do so with new methodology and large amounts of reach-back support.

NITAAC’s mission is “Fast and Flexible.” Customers can buy quickly, selecting quality awardees in as little as 30 days. Their online system streamlines the acquisition process with features, such as automatic distribution, built-in FAR guidance and more. NITAAC program benefits range from free comprehensive assessments within 24 hours to free training on GWACs, FAR 16 and NITAAC online ordering systems. They are an agent desiring to educate and aid their customer.

For more information on NIH, NITAAC and CIO-SP3, please click on the links below:

Quality Assurance


Empower AI’s quality assurance program is largely based on practices conducted under our ISO* 9001:2015 Quality Management System certification:

  • Customer focus

  • Risk Management

  • Quality policy and objectives

  • Employee competence and training

  • Requirements review and analysis

  • Design and development of customer solutions

  • Internal audits

  • Continuous improvement

Through implementation of ISO 9001 practices, and our Quality Policy and Quality Objectives, Empower AI personnel focus on customer satisfaction, fulfillment of customer requirements, and continuous improvement.

Empower AI Quality Policy

Empower AI is committed to ensuring customer satisfaction and to meeting all requirements contained in our contracts as well as any requirements that are integral to the nature and scope of the work. In addition, Empower AI is dedicated to continually improving our quality management system which provides the framework and the structure for ensuring the quality of the work we do and the services we provide.

Quality Objectives
Measurable objectives and targets are set for projects, including ~100% on-time deliverables, achievement of all key performance targets, and high customer satisfaction.

*International Standard Organization

Our Team

Empower AI carefully selected our high-performing, award-winning CIO-SP3 team to meet the diverse and unique IT needs of the federal community. Our team is comprised of highly qualified and certified professionals, managed by top-notch senior program managers. Our team provides expert communication with our clients and has proven capabilities to solve complex solutions on time and within budget. Our Empower AI team has outstanding small business partners. We understand the needs of the small business community, the impact they have on the American economy, and the value they bring to our government. Following is a list of our teammates. For additional information, click on the links to their corporate websites.

  • Acuity

  • Data Networks Corporation

  • DRT Strategies

  • DSFederal

  • Enterprise Elements

  • HMS Technologies

  • J2 Associates

  • LCG Systems

  • Penn, Good and Associates, LLC.

  • The Moore Group

  • Thomas and Herbert Consulting

  • Vision Technologies

Ordering Guide

Any federal civilian or DoD agency can use CIO-SP3 to meet its scientific, health, administrative, operational, program management and information management requirements. CIO-SP3 has a $20 billion ceiling, no minimum order, flexible contract types and the ability to award in modular increments. Task order requirements are submitted through NITAAC where a review is conducted within 24 hours to assure qualified responses. There is no fee for SOW or PWS scope reviews. RFPs are uploaded within minutes into eGOS, an automated competition and management system. The e-GOS system automatically distributes the RFP or RFI to qualified contract holders. Further, e-GOS is designed so the end user and the contracting officer are both involved through the entire procurement process. Awards can be made in as little as 30 days. The NITAAC Customer Support Center is available to provide help at any time throughout the acquisition process.

Customer Support Center
NITAAC Headquarters
6011 Executive Boulevard, Suite 501
Rockville, MD 20852

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