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Empower AI (formerly NCI) Receives CMMI Level 3 Appraisal for Development and Services

Company takes quality process initiative to the next level to ensure optimal performance and continuous improvement


RESTON, Va., Aug. 12, 2020 Empower AI (formerly NCI), a leading provider of advanced information technology solutions and professional services to U.S. federal government agencies, announced today it has been successfully appraised at Level 3, Version 2.0 of the CMMI Institute’s Capability Maturity Model Integration (CMMI) for Development and Services. Achieving Maturity Level 3, V2.0 is a process improvement milestone that establishes Empower AI as having the essential elements of effective processes and best business practices in place to ultimately improve performance.


“The delivery of optimal services and solutions to support mission success for our government customers is at the core of our culture, a commitment we take to heart and practice daily,” said Paul A. Dillahay, Empower AI president and CEO. “This designation from CMMI acknowledges that our focus on superior quality, delivery excellence, and continuous improvement is woven throughout the entire organization and prioritized at every stage of our operations.”


CMMI is a compendium of best practices in business, development and services in 25 capability areas ranging from governance and service delivery management to technical solutions and requirements development and management. The CMMI framework provides organizations with a model to gauge the effectiveness of their business practices and identify improvement areas. Currently, only 105 companies in the U.S. have achieved CMMI Level 3, V2.0, compared to more than 1,000 organizations appraised for the previous V1.3.